Our Desk

Description

One of the primary things we want to change is the perspective with which small businesses are viewed. OurDesk was founded with the philosophy that small business is still a relevant part of our community - and a very relevant part at that. Many small business owners have set out believing providing quality products and services are more valuable than squeezing their customers for profit margins.
However, people operating under these conditions quickly become discouraged. In order to grow the business, you need support; people. More importantly you need people that are skilled and can work for rates that reflect the size of your business. Many business owners discover that this is nearly impossible under current market conditions The result is that business owners and their families take over responsibilities and try to learn skills that strictly speaking hinder the progress of the business more then it helps. Answering phones, solving IT problems, producing documents, writing policy, creating training materials all fall on the head of the business owner. This is work that is very important - there's no question about that. However, having the business owner and CEO of a start-up company trying to learn how to repair a printer, set up a computer network with proper permissions and security or writing a piece of marketing material is not only interruptive, it can be one of the contributing reasons why the business (like most start-up businesses within their first two years of operation) fails. Instead of managing your business, you become an employee for your business. OurDesk offers tailored solutions to fix this. We have designed our system so that you can access specialists capable of providing and fulfilling your needs without having the specialist work for you full-time. The closest comparison to our model would be time-share vacation homes. As with vacation homes, only the very wealthy can purchase a vacation home on their own and for themselves. Everyone else pays a fee to enjoy the luxury of vacation homes for 1-2 weeks in a year. This is exactly how we work. OurDesk offers you shares of specialists time that will help your business. If you only receive 3 hours of calls in a week, that is all you pay for. If you need 5 hours of policy development, we can help. Instead of hiring one person that will be a generalist, you can have access to several specialists. At some point in the future, your business will no doubt be hiring a full-time receptionist, marketing specialist or IT consultant. Until then, allow us to help you. Be part of the change wherein we at OurDesk make small businesses relevant once more.