Extend Communications

Description

A leader in the industry, Extend Communications Inc. is a privately held telecommunications and teleservices corporation founded in 1956 by A.F.W. Lyons. Extend Communications is one of the leading companies in Ontario call centre technology and provides inbound call centre and telephone answering services. Extend has clients all across Canada and the United States and has been designing customized programs to serve large and small businesses for over 55 years. An award winning teleservices and wireless supplier, the company provides unique and individual solutions for web interaction, e-mail response and telephone answering.
Extend Communications develops specialized plans for each client and integrates all methods of communication, making today’s technology work in the client’s favor. The company offers emergency dispatch contracts to corporate clients across Ontario, other regions of Canada and the USA. A state-of-the-art operations centre was built in 2013, thus allowing the company to maintain a complete backup call centre at another location, ready to go in the event of severe disaster. Extend Communications prides itself with their well trained and accredited staff that ensures a seamless interface between clients and the company. The company has the added advantage of being able to provide integrated communications and turnkey call centre services with the most up to date technology available for consumer operations and business. Each year, the company strives to provide the best telecommunication services to fit the requirements of every business, large or small and handles over 6, 000, 000 transactions on their client’s behalf. The company does not operate or sub contract offshore telephone answering services.