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I just bought my washer and dryer from The Brick. As we were looking for a specific brand, the sales person was able to tells us that it was discontinued and suggested a few other ones that were comparable. The sales person was able to answer my questions and tells us the difference between the ones we were looking at. They even price matched with another company that had the washer and dryer we wanted on sale. The sales person phoned us a couple of weeks later to check on how we liked our new washer and dryer. Excellent customer service.