Alberta Hardwood Flooring Ltd.

I ordered engineered flooring from Alberta Hardwood flooring. Gordon came out did the measuring, I told him to remove the baseboards and haul them away as I was putting new ones in and he provided a quote for all the work. Before the install I gave Gordon instructions for the installers to call me and I would meet them at the back when they got there so I could give them access to the condo building. It seems my instructions did not matter as the installers did not call me and I found them waiting out front. They started the install and found they had to use leveling compound. I discussed this with Gordon and I asked what the extra cost would be and he said not too much and I told him I wanted the floor in and to proceed. A day later we discussed this again and Gordon said the installer used 25 bags of leveling compound and the cost would be an extra $2000 and I told him a $1000 was more reasonable. I emailed the owner twice and no response even Gordon never did llok at the floor