Hugo's Moving

Terrible service. Multiple pieces of furniture and appliances damaged. Hugo's refused to answer any of our calls or emails when we requested help in how to proceed with damage claims. Hugo's advertised that they were fully insured for big and small damages. They refuse to take responsibility for dropping our fridge when one of the movers slipped on their truck ramp. My wife was there when this happened. Amanda of Hugo's said the damage was our fault because we failed to have clear walkways as it was snowing. This is untrue. We shovelled and salted the entrance and it was Hugo's that did not clear their own truck ramp of snow. They are now denying they are responsible and that they do not have to repair or replace any of our damaged items. I would not recommend them to anyone.